Home > Electronics, Me, Nintendo, technology, Video Games > Great product + great service = Nintendo

Great product + great service = Nintendo

December 15, 2006 Leave a comment Go to comments

Whether or not you agree with me, I think Nintendo has gone far above and beyond what is expected of them.

First off, if the only real complaint out there concerning the Wii is that the strap is too weak, I think that the Wii is a damn good system.

Secondly, I don’t think it’s a legitimate complaint anyway. If you follow the instructions and cautions in the manuals and in the Wii menus themselves, there is no way you could actually make the cord fail. People shouldn’t be swinging so hard anyway nor should they be sweating so profusely that the Wiimote actually slips out of their hands (c’mon people, take a break from time to time… and maybe exercise so playing a game isn’t so strenuous).

Thirdly, since the instructions are there, Nintendo really is not at fault for the strap breaking. The fact that they are strengthening the strap and replacing them for free is way more than any other company would do. I think that’s a sign of a good company that actually listens to the customers.

With the Wii and everything that has come with it, Nintendo has boosted my confidence in them. I would recommend their products to anyone.

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  1. December 20, 2006 at 3:11 am

    Couldn’t have said it better! =-)

  2. December 30, 2006 at 4:48 pm

    I completely agree. Nintendo has been slated for things that are the fault of the user and have gone above and beyond the call of duty to help when they really don’t have to.

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